Terms of Service

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We may update these Terms from time to time; the "Last updated" date above reflects the most recent revision. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

The Services are intended for users who are at least 18 years old. If you are under 18, you may not use or register for the Services.

Liora is an AI-powered editing assistant that runs as a panel inside Adobe Premiere Pro. It helps you edit your active sequence using natural-language instructions, connecting to an AI provider you already subscribe to in order to interpret your requests and propose edits that you review and approve.

The Services are provided from the United States. Those who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws. The Services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA; if your interactions would be subject to such laws, you may not use the Services.

Our intellectual property. We own or license all intellectual property rights in the Services, including source code, databases, functionality, software, website and panel designs, text, and graphics (the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). The Content and Marks are protected by copyright, trademark, and other laws.

Your license. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes. Except as expressly permitted, no part of the Services, Content, or Marks may be copied, reproduced, republished, decompiled, reverse-engineered, sold, or otherwise exploited without our prior written permission. We reserve all rights not expressly granted.

By using the Services, you represent and warrant that:

• All registration information you submit is true, accurate, current, and complete
• You will maintain the accuracy of such information and update it as necessary
• You have the legal capacity and agree to comply with these Terms
• You are not a minor in the jurisdiction in which you reside
• You will not access the Services through automated or non-human means except as permitted
• You will not use the Services for any illegal or unauthorized purpose
• Your use of the Services will not violate any applicable law or regulation

If you provide information that is untrue, inaccurate, or incomplete, we may suspend or terminate your account and refuse current or future use of the Services.

You may need to register to use the Services. You are responsible for keeping your password confidential and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to remove or reclaim a username if we determine, in our sole discretion, that it is inappropriate, obscene, or otherwise objectionable.

Some features of the Services may require payment. You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update it as needed. You authorize us (and our payment processors) to charge your chosen payment method for all fees incurred. Applicable taxes may be added. Unless stated otherwise, all payments are in US dollars.

We may correct pricing errors even after payment has been requested or received, and we may refuse or cancel any order in our sole discretion.

Billing and renewal. Paid subscriptions continue and automatically renew until canceled. You consent to recurring charges to your payment method without requiring prior approval for each charge, until you cancel. Your billing cycle depends on the plan you select.

Cancellation. You may cancel at any time through your account settings or by contacting us at support@getliora.app. Cancellation takes effect at the end of the current paid term; you retain access until then, after which the subscription will not renew.

Fee changes. We may change subscription fees from time to time and will communicate any price changes in accordance with applicable law.

Note on AI provider costs. Liora connects to an AI provider (such as Claude Code or Codex) that you subscribe to separately. Any Liora subscription is distinct from, and does not include, the cost of your AI provider plan.

Except where required by law, fees are non-refundable. We may consider refund requests on a case-by-case basis in exceptional circumstances, such as an unresolved technical issue that prevents you from using the Services, or duplicate charges caused by a system or customer error.

To request a refund, email support@getliora.app with your account email, the transaction date and amount, and a description of the reason. Approved refunds are issued to the original payment method, typically within 5–10 business days depending on your provider. If you are a consumer in a jurisdiction that grants a statutory cancellation right, that right applies as provided by law.

Liora provides features powered by artificial intelligence. Rather than operating our own metered model service, Liora connects to an AI coding assistant you already subscribe to — currently Anthropic's Claude Code and OpenAI's Codex ("AI Providers").

• When you use an AI feature, your prompt and the relevant project context are processed by the AI Provider you connect, under your own account and subscription with that provider.
• Your use of these features is subject to the AI Provider's own terms and policies, and you must not use the features in any way that violates them.
• AI output can be inaccurate, incomplete, or unexpected. You are responsible for reviewing every proposed edit before approving it, and for ensuring you have the rights to any source material you edit.

The Services include software, including the Liora panel/extension for Adobe Premiere Pro. If such software is accompanied by an end user license agreement ("EULA"), that EULA governs your use. Otherwise, we grant you a non-exclusive, revocable, personal, non-transferable license to use the software solely in connection with the Services and in accordance with these Terms.

The software is provided "as is" without warranty of any kind. You accept all risk arising from its use or performance. You may not reproduce or redistribute the software except as permitted by an applicable EULA or these Terms. Adobe and Premiere Pro are trademarks of Adobe Inc.; Liora is an independent product and is not endorsed by or affiliated with Adobe.

You keep your work. You retain all ownership of the video, audio, footage, and project files you edit with Liora. Liora operates on your active sequence on your own machine; we do not upload, store, or keep copies of your source media on our servers.

To carry out your instructions, Liora sends only the minimum context needed — such as clip names, timecodes, timeline structure, and the text of your request — to your connected AI Provider. Every action Liora performs on your timeline is proposed for your approval and can be undone in Premiere Pro. You are solely responsible for the content you edit and for ensuring you have the necessary rights to it.

You agree not to use the Services to:

• Violate any applicable law or regulation, or infringe the rights of others
• Systematically retrieve data to build a collection, database, or directory without our permission
• Trick, defraud, or mislead us or other users, or attempt to obtain other users' account information
• Circumvent, disable, or interfere with security-related features or usage limitations of the Services
• Upload or transmit viruses, malware, or other malicious or disruptive code
• Decipher, decompile, disassemble, or reverse engineer any software making up the Services, except as permitted by law
• Delete copyright or proprietary notices, or impersonate another user or person
• Use automated systems (bots, scrapers, spiders) to access the Services without authorization
• Harass, abuse, or harm another person, or our employees or agents
• Use the Services to compete with us, or for any unauthorized commercial purpose
• Create deepfakes or manipulated media intended to deceive, or produce unlawful or infringing content

If you send us questions, comments, suggestions, ideas, or other feedback about the Services ("Submissions"), you agree that we may use and share such feedback for any purpose without acknowledgment or compensation to you. You warrant that your Submissions are original to you or that you have the right to submit them, and that they do not contain confidential information.

The Services may link to third-party websites or contain third-party content, including your AI Providers. We do not investigate or monitor, and are not responsible for, the accuracy or practices of any third-party websites or content. If you access third-party websites or use third-party content, you do so at your own risk and should review their applicable terms and privacy policies. Any transactions with third parties are solely between you and that third party.

We reserve the right, but not the obligation, to: monitor the Services for violations of these Terms; take appropriate legal action against anyone who violates the law or these Terms; refuse, restrict, or disable access to the Services; and otherwise manage the Services to protect our rights and property and to facilitate their proper functioning.

We care about data privacy and security. Please review our Privacy Policy, which is incorporated into these Terms. By using the Services, you agree to be bound by it. The Services are hosted in the United States; by using them from another region, you consent to the transfer and processing of your data in the United States.

These Terms remain in effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including for breach of these Terms or any applicable law. We may terminate your use of the Services or delete your account at any time.

If we terminate or suspend your account, you are prohibited from registering a new account under your name, a fake or borrowed name, or the name of any third party. We may pursue appropriate legal remedies in addition to termination.

We reserve the right to change, modify, or remove the contents of the Services at any time without notice, and we have no obligation to update any information. We may modify or discontinue all or part of the Services without notice, and we will not be liable for any modification, price change, suspension, or discontinuance.

We cannot guarantee the Services will be available at all times. We are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during downtime or discontinuance.

These Terms are governed by and construed in accordance with the laws of the State in which Dumo LLC is organized, without regard to its conflict of law principles. You agree that the state and federal courts located in that jurisdiction shall have jurisdiction over any disputes not subject to arbitration below.

Informal negotiations. To expedite resolution and control costs, you and we agree to first attempt to resolve any dispute informally for at least thirty (30) days before initiating arbitration, beginning on written notice from one party to the other.

Binding arbitration. Except for the exceptions below, any dispute arising out of or relating to these Terms shall be resolved by binding arbitration on an individual basis. You and we agree that no arbitration shall be joined with any other proceeding, and there is no right for any dispute to be arbitrated on a class-action basis.

Exceptions. Disputes concerning the enforcement or validity of intellectual property rights, allegations of piracy or unauthorized use, and claims for injunctive relief are not subject to informal negotiation or arbitration and may be brought in a court of competent jurisdiction.

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT RESULTS OBTAINED — INCLUDING AI-GENERATED EDITS — WILL BE ACCURATE OR RELIABLE. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DUMO LLC OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL AT ALL TIMES BE LIMITED TO THE AMOUNT YOU PAID US, IF ANY, DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold harmless Dumo LLC and its subsidiaries, affiliates, officers, agents, partners, and employees from and against any loss, damage, liability, claim, or demand, including reasonable legal fees, arising out of: (1) your use of the Services; (2) your breach of these Terms; (3) any breach of your representations and warranties; (4) your violation of a third party's rights, including intellectual property rights; or (5) any harmful act toward another user. We reserve the right, at your expense, to assume the exclusive defense of any matter for which you must indemnify us.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive communications electronically and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing. You agree to the use of electronic signatures, contracts, orders, and records.

If you are a California resident and any complaint is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

These Terms and any policies posted by us constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision does not operate as a waiver. If any provision is found unlawful, void, or unenforceable, it is severable and does not affect the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us. You agree these Terms will not be construed against us by virtue of having drafted them.

To resolve a complaint or for more information about the Services, contact us at:

Dumo LLC (maker of Liora)
support@getliora.app